Claims Process

At B&T Moving Company, we understand that accidents can happen during a move. That’s why we have a streamlined claims process in place to make it easy for you to file and resolve a claim. We are committed to providing you with excellent customer service throughout your move, and that includes helping you with any claims you may have.

How to File a Claim

To file a claim with B&T Moving Company, please follow these steps:

  1. Contact us within 30 days of your move to let us know about the damage or loss.

  2. Provide us with a detailed description of the damage or loss, including the item(s) affected, the extent of the damage, and any photos or documentation you have.

  3. We will review your claim and be in touch with you within 5 business days to discuss next steps.

What We Cover

B&T Moving Company covers a wide range of items in our moving insurance policies. Please review your policy carefully to understand what is covered. Some common items that are covered include:

  • Furniture
  • Appliances
  • Electronics
  • Clothing
  • Dishes

 

What We Don’t Cover

There are some items that are not covered by our moving insurance policies. Please review your policy carefully to understand what is not covered. Some common items that are not covered include:

  • Cash
  • Jewelry
  • Pets
  • Cars

 

Customer Satisfaction

We are committed to providing our customers with the best possible moving experience. We strive to exceed your expectations at every step of the move, from the initial quote to the final delivery. We encourage you to read our customer reviews to see what others are saying about their experience with B&T Moving Company.

 

Ratings

B&T Moving Company is proud to have a rating of 5 stars on Google Reviews. We are also accredited by the Better Business Bureau (BBB) with an A+ rating.

Why B&T Moving Company

We Ensure Safe Deliveries
Moving Your Items from A to B

Don’t Have Time For Packing Yourself? Let Us Help You

Our professional packing services free up your valuable time while ensuring your belongings are protected with top-quality materials.

We Protect Every Piece Of Furniture

We treat your furniture with the utmost care, using padded blankets and secure strapping to prevent damage during transport.

Our Moving Trucks Are In Great Shape

We operate a fleet of modern, well-maintained trucks equipped with features like lift gates and air-ride suspension for a smooth, safe move.

TESTIMONIAL

A Glimpse of Happy Customers'
Moving Journeys.