FAQs

Why should I use B&T Moving Company?

B&T Moving Company distinguishes itself through exceptional customer service, professionalism, and reliability. As a family-owned business, they prioritize customer satisfaction and offer personalized moving solutions to ensure a smooth and stress-free moving experience.

Is B&T Moving Company fully licensed and insured?

Yes, B&T Moving Company is fully licensed (FL Movers License #IM2970) and insured, providing you with peace of mind knowing that your belongings are protected throughout the moving process

What services does B&T Moving Company offer?

B&T Moving Company offers a comprehensive range of services including professional moving and packing, labor-only services (loading/unloading), storage solutions, junk removal, and furniture deliveries.

How can I get a quote for my move?

You can easily request a quote by contacting us directly through our website, by phone or via email. We will provide personalized quotes tailored to the specifics of your move

What areas does B&T Moving Company serve?

B&T Moving Company serves the Tampa Bay Area and the entire state of Florida, offering both local and long-distance moving services

How far in advance should I book my move with B&T Moving Company?

Booking as early as possible is recommended, especially during peak seasons. A few weeks to a month in advance is advisable, but they try to accommodate last-minute requests

How accurate is the moving estimate?

B&T Moving Company provides accurate estimates based on the details of your move, emphasizing transparency and honesty in their pricing. However, due to the unpredictable nature of the moving industry, it can sometimes be challenging to predict the exact duration of the move. Factors such as unforeseen packing needs, access issues at the moving location, and traffic conditions can affect the timeline. Our company strives to account for these variables in their estimates and planning, ensuring we offer the most accurate quotes possible while maintaining flexibility to adapt to any changes.

What areas does B&T Moving Company serve?

B&T Moving Company serves the Tampa Bay Area and the entire state of Florida, offering both local and long-distance moving services

How big are your trucks?

The size of our trucks (from cargo vans to 26ft box trucks) can accommodate moves of all sizes, from small apartments to large houses. We’ll select the appropriately sized truck based on your specific moving needs.

How does B&T Moving Company protect furniture and fragile items during the move?

We use professional packing materials and techniques, including moving blankets, plastic wrap, bubble wrap and packing paper, to ensure the safety of your items. Special care is always taken with fragile items.

What happens if something is damaged during the move?

B&T Moving Company is insured and takes responsibility for any damages that occurred due to the fault of movers. In the unlikely event of damage, it’s important to contact us immediately to address the issue. To facilitate this process, you will need to submit a claim form within the first 30 days after your move’s completion. This can be done through our website or by sending an email to the claims department at claims@bntmoving.com. This procedure ensures that any claims are handled efficiently and that you receive the support needed to resolve any concerns related to your move.

Do I have to pay a deposit?

Yes, B&T Moving Company requires a deposit to secure your booking. For most local jobs, a deposit of $50 is requested. For long-distance moves, a greater deposit amount may be applicable, typically ranging from 15-20% of the total move cost. This deposit ensures that your moving date is reserved and helps in the planning and allocation of resources for your move.

When will I be charged for my move?

Payment for your move with B&T Moving Company services will be due in full upon the move’s completion. The deposit you’ve made will be deducted from the total amount owed. Our crew leader will handle the paperwork and collect the payment directly on the spot, ensuring a seamless and efficient process for settling your move’s costs.

What payment methods does B&T Moving Company accept?

B&T Moving Company accepts various payment methods for your convenience. We accept cash, Zelle, and personal or business checks without any surcharge. For those preferring to use credit or debit cards, all major cards are accepted, although a 3% transaction fee will apply to these payments. This variety of payment options is designed to accommodate your preferences and make the payment process as smooth as possible.

What if I want to cancel or reschedule my move?

B&T Moving Company is highly flexible regarding rescheduling or canceling moves. We impose no penalties or fees for the first reschedule, emphasizing the importance of contacting them as soon as possible for better availability. For cancellations, we request at least 48 hours’ notice before your move date to refund your deposit. This approach ensures that the process remains customer-friendly, accommodating the unpredictable nature of relocation.

Do you offer discounts?

Yes, B&T Moving Company offers discounts for military members, first responders, senior citizens, repeat customers, and new customers. We also run holiday and seasonal specials, ensuring there are various opportunities to save. Don’t forget to inquire about these discounts when booking your move to take advantage of potential savings.

What are the items movers will not take?

Generally, movers won’t transport hazardous materials, firearms, drugs, chemicals, perishable foods, or pets. For a detailed list applicable to B&T Moving Company, contacting us directly is recommended.

Do I need to empty my dresser drawers?

Your dressers and generally all the furniture pieces should be empty before your move, in order to secure safe and a proper transport of a same. If you upgraded your moving quote with us and requested full packing service – please leave this part of the job to our moving crew!

Do you offer packing services and packing supplies?

Yes, we offer comprehensive packing services and have a wide variety of packing supplies to ensure your belongings are securely packed for the move. We also sell and deliver all packing supplies.

Can my movers assemble and disassemble furniture?

B&T Moving Company provides assembly and disassembly services for furniture as part of our moving solutions.

Can you disconnect and reconnect appliances?

No, B&T Moving Company does not disconnect or reconnect any major appliances due to insurance liabilities. We remind our customers that while we are experienced movers, we are not plumbers or electricians, thus adhering to safety and regulatory standards.

Do you offer storage options?

B&T Moving Company offers both short-term and long-term storage solutions to accommodate your needs during the moving process.

How can the weather affect my move?

Weather can impact moving conditions and efficiency. B&T Moving Company monitors weather forecasts closely and takes necessary precautions to ensure the safety of your belongings and their team. Adjustments or rescheduling may occur in extreme conditions.

Why B&T Moving Company

We Ensure Safe Deliveries
Moving Your Items from A to B

Don’t Have Time For Packing Yourself? Let Us Help You

Our professional packing services free up your valuable time while ensuring your belongings are protected with top-quality materials.

We Protect Every Piece Of Furniture

We treat your furniture with the utmost care, using padded blankets and secure strapping to prevent damage during transport.

Our Moving Trucks Are In Great Shape

We operate a fleet of modern, well-maintained trucks equipped with features like lift gates and air-ride suspension for a smooth, safe move.

TESTIMONIAL

A Glimpse of Happy Customers'
Moving Journeys.